About Us

Consultoría Integral en Sistemas y Telecomunicaciones S.A. de C.V. (CISTEL) has its origins in March 1998 to provide comprehensive consulting services in the field of information technology, offering the highest quality and innovation in products, solutions and services to meet the needs holistically and requirements of our customers.

The most valuable asset of CISTEL is Our People. Trained personnel with the necessary experience to provide solutions to their needs effectively and efficiently.

The reputation we have achieved over the years is based on the discipline to make our problems and the needs of our customers.

 
 

Quality Policy

To provide comprehensive solutions for information technology and telecommunications, through our strong commitment to safisfacer fully the requirements and expectations of our clients, maintaining and improving our Quality Management System.

 

Mission

To provide integral solutions in information technology and telecommunications to all economic sectors in the region and around the country, supported by our versatility, service attitude, experience, teamwork and continuous improvement.
 

Vision

Being a leader in our industry nationwide achieving total customer satisfaction; through commitment ofall that make the success of our projects.

 

Nuestros Valores

La filosofía en cistel consta de los siguientes valores:

Compromiso

Integridad

Servicio

Trabajo en Equipo

Empatía

Lealtad

 

Nuestros Objetivos

Los objetivos de Cistel son:

Lograr la Certificación de Nuestro Sistema de Gestión de Calidad.
Obtener un Alto Grado de Satisfacción General de nuestros Clientes.
Reducir al máximo los reclamos de los clientes.
Optimizar los tiempos de respuesta y mejorar el seguimiento hacia los clientes.